Terms of service

Welcome to Easy Skates. We are committed to providing a secure, reliable, and convenient online shopping experience. These Terms of Service explain the conditions that apply when you visit easyskates.co.uk, learn about our self-jacking vehicle recovery skates, place an order, or use any services available through our website. By accessing or using our website, you agree to these terms and our applicable store policies.

Easy Skates specialises in self-jacking vehicle recovery skates, designed to help users lift, position, and move vehicles more conveniently in suitable environments. Our product features a galvanised steel construction, a 3000kg rated capacity, and a practical design for vehicle recovery operators, garages, workshops, dealerships, and home garages. We make reasonable efforts to provide accurate product descriptions, photographs, specifications, pricing, and availability. However, slight variations in appearance, colour, packaging, or dimensions may occur due to photography, screen settings, manufacturing processes, or product updates.

By placing an order with Easy Skates, you confirm that the information you provide is accurate, complete, and up to date. All orders are subject to product availability, payment authorisation, and acceptance. We reserve the right to refuse or cancel an order when necessary due to suspected fraudulent activity, incorrect pricing, stock shortages, or other legitimate reasons. If payment has already been collected for a cancelled order, an appropriate refund will be arranged.

Our product prices are displayed in British Pounds (GBP) and may be updated without prior notice. Any applicable taxes, delivery charges, or additional fees will be displayed during checkout where required. Payments must be completed using the available payment methods before an order can be processed. Changes to product pricing will not affect orders already accepted unless otherwise permitted by applicable law.

We aim to process and dispatch orders within the timeframes communicated on our website. However, shipping and delivery dates are estimates and may be affected by stock availability, courier operations, weather conditions, public holidays, or circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate delivery address. If an order is delayed, damaged, lost, or delivered incorrectly, please contact us so we can investigate and provide an appropriate resolution in accordance with applicable consumer rights.

Customers purchasing our self-jacking vehicle recovery skates are responsible for reviewing the product specifications, rated weight capacity, vehicle compatibility, and safety instructions before use. The equipment must be used only for its intended purpose and in accordance with the supplied instructions. Users should ensure that the skates are correctly positioned, the vehicle is appropriately secured, and the operating surface is suitable before attempting to lift or move a vehicle.

Our self-jacking skates are designed to assist with vehicle positioning and movement, but compatibility and performance may vary depending on vehicle weight, tyre dimensions, ground conditions, and operating environment. Customers must not exceed the stated rated capacity or use the equipment in unsafe conditions. Improper installation, overloading, unauthorised modifications, or failure to follow safety instructions may result in product damage, vehicle damage, or personal injury. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

Our Return and Refund Policy explains the conditions for requesting returns, refunds, and exchanges where available. Eligibility may depend on the product's condition, the reason for the return, and applicable consumer protection requirements. Customers should contact us before sending an item back. Nothing in our policies limits your statutory rights under applicable UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, where applicable.

All website content, including product photographs, written descriptions, graphics, logos, text, instructional materials, layouts, and branding, belongs to Easy Skates or its respective content owners and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially use any website content without appropriate written authorisation.

You agree to use our website only for lawful purposes. You must not attempt unauthorised access, introduce malicious software, interfere with website functionality, submit fraudulent orders, or engage in activities that compromise the security, performance, or operation of our online store. We reserve the right to restrict access where reasonably necessary to protect our website, customers, and business operations.

Our website may contain links to third-party websites, payment providers, delivery services, or external resources. These services operate under their own terms and privacy policies. Easy Skates is not responsible for the independent content, availability, or practices of third-party websites, except where applicable law provides otherwise. We encourage customers to review the relevant policies before using external services.

We make reasonable efforts to maintain a secure, accurate, and accessible website. However, temporary interruptions, technical errors, maintenance, or service disruptions may occasionally occur. We may update, modify, or discontinue website features when reasonably necessary. Nothing in these terms affects your mandatory legal rights or excludes liability for fraud, negligence causing death or personal injury, or any other matter for which liability cannot legally be excluded.

We may revise these Terms of Service periodically to reflect changes in our product, business operations, website functionality, or legal requirements. Updated terms will be published on this page. Any changes affecting an existing order will be handled according to the terms applicable when that order was accepted and relevant consumer protection laws.

These Terms of Service are governed by the applicable laws of England and Wales, without limiting any mandatory consumer protections or legal rights available to customers in other jurisdictions.

If you have any questions regarding these Terms of Service, your order, product compatibility, safety information, or our store policies, please contact us at zaynchaudry15@gmail.com. At Easy Skates, we are dedicated to providing dependable self-jacking vehicle recovery solutions, transparent information, and helpful customer service throughout your shopping experience.

Business name: ZTC Trading LTD
Reg number: 10720154
Email: zaynchaudry15@gmail.com